| Tourism and commercial recreation is over
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| | and recreation facilities, tourism,
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| an $800 billion industry in the United
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| | tourism systems planning, resource
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| States. Globally, tourism accounts for
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| | tourism, convention management, meeting
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| approximately 12% of the Gross Domestic
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| | planning, marketing of leisure services,
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| Product, employing 10% of the worldwide
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| | and the legal aspects of recreation and
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| labor force. It is estimated that by the
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| | tourism. The program requires both field
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| year 2020, more than half of all employed
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| | experience and a professional internship.
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| people in the world will be involved
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| | Careers Specific to the Bachelor's Degree
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| directly or indirectly with the tourism
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| | are convention and visitors bureau
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| industry. In the United States,
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| | management, convention services manager,
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| travel-related tourism is the first,
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| | special event coordinator, meeting
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| second or third largest employer in 32
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| | conference planner, tour operations
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| states.
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| | management, on-site meeting manager,
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| Resort hotels and motels offer luxurious
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| | travel agent trainee, cruise hospitality,
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| surroundings with a variety of
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| | hotel management trainee, resort
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| recreational facilities, such as swimming
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| | recreation management, tour coordinator,
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| pools, golf courses, tennis courts, game
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| | natural or cultural tour guide, and park
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| rooms, and health spas, as well as
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| | manager.
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| planned social activities and
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| | With preparation in tourism management,
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| entertainment. Resorts typically are
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| | individuals have skills related to
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| located in vacation destinations or near
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| | management and leadership which would
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| natural settings, such as mountains, the
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| | contribute to any type of position sought
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| seashore, theme parks, or other
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| | in the tourism industry. The tourism
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| attractions. As a result, the business of
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| | industry is within the top three
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| many resorts fluctuates with the season.
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| | industries of most countries in the world
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| Some resort hotels and motels provide
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| | and provides numerous career
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| additional convention and conference
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| | opportunities at a variety of levels of
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| facilities to encourage customers to
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| | service, production and management.
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| combine business with pleasure. During
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| | After finding employment, proving oneself
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| the off season, many of these
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| | capable and making contacts in the
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| establishments solicit conventions, sales
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| | industry, a person finds that a wide
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| meetings, and incentive tours to fill
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| | variety of advanced career opportunities
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| their otherwise empty rooms; some resorts
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| | present themselves.
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| even close for the off-season.
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| | The Bachelor of Science in Hospitality
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| A hospitality management career is
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| | Management requires a minimum of 120
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| high-energy and social. You'll meet
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| | units for graduation. This
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| interesting people and work in some of
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| | interdisciplinary program prepares
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| the most beautiful places on earth -
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| | students for careers in the hospitality
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| anywhere there is a need for resort or
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| | industry and includes basic core courses
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| hotel management.
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| | and an area of concentration. The areas
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| The skills and knowledge developed in
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| | of concentration are Commercial
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| this field of study are leadership,
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| | Recreation and Resort Management from the
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| marketing, qualitative skills, research
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| | College of Health and Human Services;
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| and evaluation, programming (recreation,
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| | Hotel Management from the College of
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| leisure and meetings), planning and
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| | Business; and Restaurant and
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| policy, legal aspects, and
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| | Institutional Foodservice Management from
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| communications.
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| | the College of Health and Human Services.
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| Most hotel, motel, and resort desk clerks
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| | The core curriculum is housed in the
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| receive orientation and training on the
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| | Department of Hospitality Management,
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| job. Orientation may include an
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| | College of Business.
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| explanation of the job duties and
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| | The Concentration in Commercial
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| information about the establishment, such
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| | Recreation and Resort Management prepares
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| as the arrangement of sleeping rooms,
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| | graduates to be entrepreneurs, managers,
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| availability of additional services, such
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| | planners, and program supervisors in the
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| as a business or fitness center, and
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| | commercial recreation, travel tourism,
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| location of guest facilities, such as ice
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| | and resort management career areas. The
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| and vending machines, restaurants and
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| | goals are to assist students to acquire
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| other nearby retail stores. New employees
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| | knowledge, skills, practical experience,
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| learn job tasks through on-the-job
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| | and job placement in leisure and travel
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| training under the guidance of a
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| | related businesses.
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| supervisor or an experienced desk clerk.
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| | Students learn about the travel and
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| They often receive additional training on
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| | tourism system, economic and social
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| interpersonal or customer service skills
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| | impacts of tourism, resort development
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| and on how to use the computerized
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| | and marketing, tourist motivations,
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| reservation, room assignment, and billing
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| | special events management, theme parks,
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| systems and equipment. Desk clerks
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| | transportation used by travelers,
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| typically continue to receive instruction
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| | ecotourism, incentive travel, tour
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| on new procedures and on company policies
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| | company operations and sales, spas,
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| after their initial training ends.
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| | conference and meeting planning,
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| Hotel, motel, and resort desk clerks deal
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| | destination marketing, and cultural
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| directly with the public, so a
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| | tourism.
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| professional appearance and a pleasant
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| | The Concentration in Hotel Management
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| personality are important. A clear
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| | prepares students to manage and operate
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| speaking voice and fluency in English
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| | hotels, motels, and other lodging
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| also are essential, because these
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| | business. Major management functions
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| employees talk directly with hotel guests
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| | include various aspects of accounting and
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| and the public and frequently use the
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| | cost controls, sales and marketing,
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| telephone or public-address systems. Good
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| | property management, and use of
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| spelling and computer literacy are
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| | hospitality management information
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| needed, because most of the work involves
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| | systems. Emphasis is placed on problem
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| use of a computer. In addition, speaking
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| | solving situations and case studies to
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| a foreign language fluently is
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| | support the didactic approach to
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| increasingly helpful, because of the
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| | instruction.
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| growing international clientele of many
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| | The Concentration in Restaurant and
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| properties.
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| | Institutional Foodservice Management
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| Resort managers experience the pressures
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| | prepares students for management
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| of coordinating a wide range of
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| | positions in various branches of the food
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| activities. At larger hotels, they also
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| | service industry. The goal is to develop
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| carry the burden of managing a large
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| | restaurant and institutional foodservice
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| staff and finding a way to satisfy guest
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| | managers who combine knowledge and skills
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| needs while maintaining positive
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| | in business, food production, and
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| attitudes and employee morale.
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| | services in the foodservice industry.
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| Conventions and large groups of tourists
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| | Completion of the core and concentration
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| may present unusual problems or require
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| | courses provides students with
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| extended work hours.
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| | theoretical knowledge for successful
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| The recreation department's major in
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| | attainment of top-level management
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| tourism management prepares students to
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| | positions in the professions of hotel
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| work in such diverse sectors of the
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| | management, restaurant and institutional
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| travel and tourism industry as tour
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| | foodservice management, or commercial
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| operations, resort management, convention
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| | recreation and resort management. The
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| management, meeting planning, and
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| | curriculum combines strengths in
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| commercial recreation management. It
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| | management with technical skills and
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| includes courses in management of park
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| | internship opportunities in each area.
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